Waste Management is an important part of our sustainability journey.
To ensure we are doing as much as we can to reduce our overall waste production and meet our target, we bring together people from across the business each quarter for our waste management meetings to analyse our waste reports, identify areas of concern, share best practice and drive forward waste management initiatives.
Since 2019 we have introduced recycling facilities on board our trains and at the majority of our stations, with consistent signage making it easy for customers to identify and use the segregated bins.
We were also the UK’s first train operator to introduce coffee cup recycling stands for customers at Marylebone station. We worked with Simply Cups to install the dedicated bins which encourage customers to segregate their coffee cup waste into three categories: lids, liquids and cups. The used cups are collected by Simply Cups who give them a second life by turning them into functional new products such as the rCup – the world’s first reusable cup made from recycled coffee cups.
As well as striving to improve our recycling facilities, we are also always on the lookout for ways in which we can reduce our overall waste production, including projects such as introducing new energy efficient hand dryers at all locations to reduce the use of hand towels, working with suppliers to identify ways to reduce packaging and non-recyclable waste and promoting the use of digital tickets and smart cards to reduce the need for printed tickets.