Stratford-upon-Avon Parkway

Station facilities

• General service information

  • Staffing Level
    unstaffed
  • Closed Circuit Television
    : Available
  • Information Available From Staff
    Yes - from help point
  • CIS
    Departure Screens
    Announcements
  • Customer Help Points
    : Available

• Ticket buying and collection

  • Ticket Office
    : Not available
  • Prepurchase Collection
    : Available
  • Ticket Machine
    : Available
  • Oystercard Issued
    : Not available
  • Use Oystercard
    : Not available
  • Always Show Oyster Card Fields
    : Not available
  • Smartcard Issued
    : Not available
  • Smartcard Validator
    : Not available
  • Penalty Fares
    LM

• All station facilities

  • Seated Area
    : Not available
  • Waiting Room
    : Available

    One waiting shelter on each platform, open 24 hours.

  • Station Buffet
    : Not available
  • Toilets
    : Not available

    N/A

  • Baby Change
    : Not available
  • Telephones
    : Not available
  • Wi Fi
    : Not available

• Accessibility and mobility access

  • Helpline

    0800 0248998
    https://www.nationalrail.co.uk/
    Monday - Sunday - open 24h

  • Staff Help Available
    : Not available

    This station is unstaffed.  Your assistance will be provided by our on-train Conductor team.

  • Induction Loop
    : Available
  • Accessible Ticket Machines
    : Not available
  • Ramp For Train Access
    : Available
  • Accessible Taxis
    : Not available
  • Nearest Stations With More Facilities
    SAV
  • National Key Toilets
    : Not available

    N/A

  • Step Free Access

    This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

    The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.Coverage: partial Station

  • Ticket Gates
    : Not available
  • Impaired Mobility Set Down
    : Available

• Car park information and other interchange information

  • Cycle Storage
    Spaces: 12
    Sheltered: Yes
    Cctv: Yes
    Location:

    Adjacent to station entrance.Type: Racks

  • CarPark
    
    
  • Rail Replacement Services

    Rail replacement vehicles will operate from the station forecourt adjacent to the station entrance.

    Please check your destination before boarding.

    Please click here for walking directions from the station to the rail replacement bus stop.

  • Onward Travel

    For Park & Ride bus services to Stratford-upon-Avon town centre visit http://www.warwickshire.gov.uk/stratfordparkandride.

  • Cycle Hire

    Brompton Dock0208 232 3931www.bromptondock.co.uk

• Passenger services

  • Customer Service

    Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

    Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

  • Left Luggage
    : Not available
    
  • Lost Property
    : Not available