Hagley

Station facilities

• General service information

  • Staffing Level
    Part time
  • Closed Circuit Television
    : Available
  • Information Available From Staff
    Yes - from help point
    Yes - from ticket office
  • Information Services Open
    Monday - Friday - 07:00 to 16:00
    Saturday - 08:00 to 15:00
    Sunday - closed
  • CIS
    Departure Screens
    Announcements
  • Customer Help Points
    : Available

    Both platforms

• Ticket buying and collection

  • Ticket Office
    Monday - Friday - 07:00 to 16:00
    Saturday - 08:00 to 15:00
    Sunday - closed
  • Prepurchase Collection
    Ticket Office: Yes
    Ticket Machine: Yes
  • Ticket Machine
    : Available
  • Oystercard Issued
    : Not available
  • Use Oystercard
    : Not available
  • Always Show Oyster Card Fields
    : Not available
  • Smartcard Issued
    : Not available
  • Smartcard Validator
    : Not available
  • Penalty Fares
    LM

• All station facilities

  • Seated Area
    : Available
  • Waiting Room
    : Available
  • Station Buffet
    : Not available
  • Toilets
    : Available

    The toilets are located on Platform 1 (shared facility for Ladies and Gents). The toilet facilities are available: Monday - Friday 07:00-16:00, Saturday 08:00-15:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.

  • Baby Change
    : Not available
  • Telephones
    : Not available
  • Wi Fi
    : Not available

    Find WiFi Hotspots around Hagley station

• Accessibility and mobility access

  • Helpline

    0800 0248998
    https://www.nationalrail.co.uk/
    Monday - Sunday - open 24h

  • Staff Help Available

    This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.Monday - Friday - 07:00 to 16:00
    Saturday - 08:00 to 15:00

  • Induction Loop
    : Available
  • Accessible Ticket Machines
    : Not available
  • Height Adjusted Ticket Office Counter
    : Not available

    1 to 1 contact with ticket office staff

  • Ramp For Train Access
    : Available
  • Accessible Taxis

    Accessible taxis are not available

  • Accessible Public Telephones

    Public telephones are not accessible

  • Nearest Stations With More Facilities
    SBJ
  • National Key Toilets
    : Not available

    N/A

  • Step Free Access

    This station has been classified as a step-free access category B3 station. This means that there is some step-free access, may this be in one direction only - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

    The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.Coverage: partial Station

  • Ticket Gates
    : Not available
  • Impaired Mobility Set Down
    : Not available

• Car park information and other interchange information

  • Cycle Storage
    Spaces: 16
    Sheltered: No
    Cctv: Yes
    Type: Stands
  • CarPark

    Charging starts from 1 September 2019Email: [email protected]
    Phone number: 0330 123 5247
    
    Operator Name: S A B A U K
    Name: Station Car Park
    Spaces: 33
    Charges:
    Off-peak: £2.50
    Daily: £3.50
    Weekly: £13.30
    Monthly: £38.20
    Annual: £307.20
    Saturday: £2.50
    Sunday: £2.50
    Note:

    Charging starts from 1 September 2019
    Number Accessible Spaces: 2
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue BadgeAccessible Car Park Equipment: Yes
    Cctv: No
    https://www.nationalrail.co.uk/
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h

  • Rail Replacement Services

    Rail replacement vehicles will operate from the junction of Station Road and Station Drive.

    Please check your destination before boarding.

    Please click here for walking directions from the station to the rail replacement bus stop.

  • Taxi Rank

    Roberts 01562 885781

  • Onward Travel

    Information to plan your onward journey is available in a printable format here

• Passenger services

  • Customer Service

    Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

    Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

  • Left Luggage
    : Not available
    
  • Lost Property
    : Not available