01) Where/how can I claim my lost property?

Every week, we receive over 800 items of lost property left on our trains or stations. We will always do our best to contact the owner of an item, where they can be identified. All lost property that we find makes its way to our lost property office in London Marylebone station.

You can report a lost item by using our Contact Us form.

You can also report it in writing using a Lost Property form available at any Chiltern Railways ticket office, and returning it to a member of Chiltern Railways Staff; or by post to Chiltern Railways Lost Property, Marylebone Station, London NW1 6JJ.

Lost Property Office Operating Hours: Monday to Friday 12.00 to 20.00 hours.