Oxford

Station facilities

• General service information

  • Staffing Level
    Full time
  • Closed Circuit Television
    : Available
  • Information Available From Staff
    Yes - from help point
  • Information Services Open
    Monday - Sunday - open 24h
  • CIS
    Departure Screens
    Announcements
  • Customer Help Points
    : Available

• Ticket buying and collection

  • Ticket Office
    Monday - Friday - 06:00 to 20:00
    Saturday - 07:30 to 20:00
    Sunday - 08:00 to 19:00
    

    In ticket hall

  • Prepurchase Collection
    : Available
  • Ticket Machine
    : Available
  • Oystercard Issued
    : Not available
  • Use Oystercard
    : Not available
  • Always Show Oyster Card Fields
    : Not available
  • Smartcard Issued
    : Available
  • Smartcard Validator
    : Available
  • Smartcard Comments

    Smartcard Accepted

  • Penalty Fares
    GW

• All station facilities

  • Seated Area
    : Available
  • Waiting Room
    Monday - Friday - 04:00 to 00:45
    Saturday - 05:00 to 23:30
    Sunday - 07:15 to 00:05
  • Station Buffet
    : Available

    Coffee shop

  • Toilets
    : Available

    The toilets are located on the Station Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

  • Baby Change
    : Available
  • Telephones
    : Available
  • Wi Fi
    : Available

    Connect to "GWR Free Station WiFi"

  • Post Box
    : Available
  • Tourist Information
    : Available
  • Atm Machine
    : Available
  • Shops
    : Available

    Coffee shops, Marks and Spencers

• Accessibility and mobility access

  • Helpline

    08001 971 329 or 18001 0800 197 1329 (Textphone)
    https://www.nationalrail.co.uk/

  • Staff Help Available

    Meeting point: Help desk on the main concourse.Monday - Friday - 04:00 to 01:35
    Saturday - 04:00 to 01:35
    Sunday - 07:00 to 01:35

  • Induction Loop
    : Available
  • Accessible Ticket Machines
    : Available

    Situated by the ticket office.

  • Height Adjusted Ticket Office Counter
    : Available

    Travel centre may be used by wheelchair users .

  • Ramp For Train Access
    : Available
  • Accessible Taxis

    Accessible Taxis available at this station Please request staff assistance or call our free help line for.

  • National Key Toilets

    The radar key is available from station staff.

  • Step Free Access

    Step Free Category A Station - This station has step free access to all platforms via lifts and an overbridge to access platform 4. Safety warning - Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. Please take extra care when using this station.Coverage: whole Station

  • Ticket Gates
    : Available
  • Impaired Mobility Set Down
    : Available

    At the station entrance.Assisted travel Meeting point - Customer Help Desk main Concourse. Please notify a member of staff.

  • Wheelchairs Available
    : Available

• Car park information and other interchange information

  • Cycle Storage
    Spaces: 1064
    Sheltered: No
    Cctv: Yes
    Location:

    Car parkAnnotation:

    Cycle storage available for 758 cycles. Please note cycles can be carried on our trains free of charge restriction apply.Type: Stands

  • CarPark
    Phone number: 0345 165 2030
    
    Address:
    Park End Street
    Oxford
    OX1 1HS
    
    Operator Name: A P C O A Parking ( U K) Limited
    Name: Station Car Park
    Spaces: 530
    Charges:
    Daily: £7.00
    Weekly: £35.00
    Monthly: £128.00
    ThreeMonthly: £378.00
    Annual: £1,300.00
    Saturday: £5.00
    Sunday: £5.00
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    Parking is free for valid blue badge holders. Fully accessible ticket office machine.Cctv: No
    http://www.apcoa.co.uk
    Monday - Sunday - open 24h

  • Rail Replacement Services

    From station forecourt in front of station

  • Taxi Rank

    Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.

  • Onward Travel

    Information to plan your onward journey is available in a printable format here

  • Cycle Hire

    Bainton Bikesbaintonbikes.com01865 311 610pre-booked bikes delivered to stationBrompton Dock0208 232 3931www.bromptondock.co.uk

• Passenger services

  • Customer Service

    Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

  • Left Luggage
    : Not available
    
  • Lost Property