We take your complaints very seriously and monitor the number of complaints we receive per 100,000 journeys.
Period end date | Complaints per 100,000 |
|---|---|
31/03/2024 | 15 |
27/04/2024 | 14 |
25/05/2024 | 14 |
22/06/2024 | 14 |
20/07/2024 | 13 |
17/08/2024 | 14 |
14/09/2024 | 14 |
12/10/2024 | 15 |
09/11/2024 | 15 |
07/12/2024 | 14 |
04/01/2025 | 17 |
01/02/2025 | 11 |
01/03/2025 | 13 |
31/03/2025 | 15 |
26/04/2025 | 15 |
24/05/2025 | 14 |
21/06/2025 | 14 |
19/07/2025 | 25 |
15/08/2025 | 22 |
13/09/2025 | 19 |
11/10/2025 | 10 |
08/11/2025 | 10 |
06/12/2025 | 17 |
03/01/2026 | 17 |
31/01/2026 | 13 |
28/02/2026 | 11 |
31/03/2026 | 13 |
02/05/2026 | 16 |