Stoke Mandeville

Station facilities

• General service information

  • Staffing Level
    Part time
  • Closed Circuit Television
    : Available
  • Information Available From Staff
    If the station is not staffed please use our helpline 08002006060
  • Information Services Open
    Monday - Friday - 06:25 to 13:05
    Saturday - 07:05 to 12:45
    Sunday - closed
  • CIS
    Departure Screens
    Announcements
  • Customer Help Points
    : Available

• Ticket buying and collection

  • Ticket Office
    Monday - Friday - 06:25 to 13:05
    Saturday - 07:05 to 12:45
    Sunday - closed
    

    At station entrance.

  • Prepurchase Collection
    : Available
  • Ticket Machine
    : Available
  • Oystercard Issued
    : Not available
  • Use Oystercard
    : Not available
  • Always Show Oyster Card Fields
    : Not available
  • Smartcard Issued
    : Not available
  • Smartcard Topup
    : Available
  • Smartcard Validator
    : Not available
  • Smartcard Comments

    Chiltern Smartcards can be obtained from www.chilternrailways.co.uk

  • Penalty Fares
    CH

• All station facilities

  • Seated Area
    : Not available
  • Waiting Room
    Monday - Friday - 06:25 to 13:05
    Saturday - 07:05 to 12:45
    Sunday - closed
  • Station Buffet
    : Available

    Coffee kiosk

  • Toilets
    : Available

    Accessible toilet within the ticket hall

  • Baby Change
    : Available
  • Telephones
    : Not available
  • Wi Fi
    : Available
  • Shops
    : Not available

    Kiosk

• Accessibility and mobility access

  • Helpline

    03456 005 165
    https://www.nationalrail.co.uk/
    Monday - Sunday - 07:00 to 20:00

  • Staff Help Available
    : Not available

    Passenger Assistance Meeting Point - at the booking office (during opening hours only).

    Currently, there are no staff available to provide assistance at Stoke Mandeville. Therefore, we recommend that you book assistance in advance of your journey to enable us to get a member of staff to the station during these times to assist you. Alternatively, please use the Help Point at the station.

    If you wish to travel without booking assistance in advance, we will arrange for staff to travel to the station as quickly as we possibly can to assist you or provide alternative transport. Please allow additional time for your journey.

    Unfortunately, due to vandalism, the ticket machine at Stoke Mandeville is currently only able to accept card payments. We apologise for any inconvenience this may cause.

  • Induction Loop
    : Available
  • Accessible Ticket Machines
    : Available

    Card payments only (no cash).

  • Ramp For Train Access
    : Available
  • Accessible Taxis

    If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

  • Nearest Stations With More Facilities
    AYS
  • National Key Toilets
    : Not available
  • Step Free Access

    Step Free Access Category B1. Step free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.Coverage: partial Station

  • Ticket Gates
    : Not available
  • Impaired Mobility Set Down
    : Not available

    In front of station.

• Car park information and other interchange information

  • Cycle Storage
    Spaces: 120
    Sheltered: Yes
    Cctv: Yes
    Location:

    Near car park entrance.Type: Stands

  • CarPark

    Chiltern Railways Car Park prices can also be found herePhone number: 03456 005 165
    
    Address:
    Station Road
    Stoke Mandeville
    HP22 5UA
    
    Spaces: 267
    Charges:
    Off-peak: £5.20
    Daily: £8.35
    Weekly: £31.45
    Monthly: £115.00
    Annual: £1,258.20
    Saturday: £5.20
    Sunday: £5.20
    Note:

    The weekday off peak start time is 1200 at this station.
    Number Accessible Spaces: 4
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge.  Please visit the station ticket office where a member of staff will record your vehicle registration number.Accessible Car Park Equipment: Yes
    Cctv: No
    http://www.chilternrailways.co.uk/parking
    Monday - Sunday - open 24h

  • Rail Replacement Services

    At station entrance.

  • Taxi Rank

    Taxi rank at station entrance.

  • Onward Travel

    Information to plan your onward journey is available in a printable format here

• Passenger services

  • Customer Service

    Unfortunately, due to vandalism, the ticket machine at Stoke Mandeville is only able to accept payments by card. We apologise for the inconvenience.

    We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

  • Left Luggage
    : Not available
    
  • Lost Property
    Phone number: 03456 005 165
    
    https://www.nationalrail.co.uk/
    Monday - Friday - 12:00 to 20:00