Northolt Park

Station facilities

• General service information

  • Staffing Level
    unstaffed
  • Closed Circuit Television
    : Available
  • Information Available From Staff
    Yes - from help point
  • Information Services Open
    Monday - Sunday - open 24h
  • Customer Help Points
    : Available

• Ticket buying and collection

  • Ticket Office
    : Not available
  • Prepurchase Collection
    : Available
  • Ticket Machine
    : Available
  • Oystercard Issued
    : Not available
  • Oystercard Topup
    : Available
  • Use Oystercard
    : Available
  • Always Show Oyster Card Fields
    : Available
  • Smartcard Issued
    : Not available
  • Smartcard Topup
    : Available
  • Smartcard Validator
    : Available
  • Smartcard Comments

    Chiltern Smartcards can be obtained from www.chilternrailways.co.uk/smart

  • Travelcard
    Zone 5
  • Penalty Fares
    Train Operator: CH
    Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares

• All station facilities

  • Seated Area
    : Not available
  • Waiting Room
    : Not available
  • Station Buffet
    : Not available
  • Toilets
    : Not available
  • Baby Change
    : Not available
  • Telephones
    : Not available
  • Wi Fi
    : Available

• Accessibility and mobility access

  • Helpline

    03456 005 165
    
    Monday - Sunday - 07:00 to 20:00

  • Staff Help Available

    Please note: Northolt Park station is unstaffed.

    We recommend that you book assistance 2 hours in advance of your journey to enable us to get a member of staff to the station to assist you or arrange alternative transport.

    Please use the Help Point at the station.

  • Accessible Ticket Machines
    Monday - Sunday - open 24h
    

    The ticket machine is located adjacent to the entrance to Platform 1 (trains towards London Marylebone.)

  • Ramp For Train Access
    : Not available
  • Accessible Taxis

    If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

  • Nearest Stations With More Facilities

    Additionally, Wembley Stadium station has step-free access to both platforms but is unstaffed other than during events at the Stadium.Crs Code: MYB

  • National Key Toilets
    : Not available
  • Step Free Access

    Step Free Access Category B2. Flat access to both platforms. Please note that there is no flat access between platforms (access between platforms is via the footbridge). Flat access from one platform to another is via public footpaths and is a distance of roughly 500m.Coverage: partial Station

  • Ticket Gates
    : Not available
  • Impaired Mobility Set Down
    : Not available
  • Wheelchairs Available
    : Not available

• Car park information and other interchange information

  • Cycle Storage
    Spaces: 12
    Sheltered: No
    Cctv: No
    Location:

    Near the platforms.Type: Stands

  • Rail Replacement Services

    This station is not served by rail replacement due to difficult road access. Please use the Passenger Help Point on the station to arrange for alternative transport.

  • Onward Travel

    Information to plan your onward journey is available in a printable format here

• Passenger services

  • Customer Service

    We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

  • Left Luggage
    : Not available
    
  • Lost Property
    Phone number: 03456 005 165
    
    https://www.nationalrail.co.uk/
    Monday - Friday - 12:00 to 20:00