Banbury

Station facilities

• General service information

  • Staffing Level
    Full time
  • Closed Circuit Television
    : Available
  • Information Available From Staff
    Yes - from help point
    Yes - from ticket office
    Yes - from information point
  • Information Services Open
    Monday - Sunday - open 24h
  • CIS
    Departure Screens
    Announcements
  • Customer Help Points
    : Available

• Ticket buying and collection

  • Ticket Office
    Monday - Friday - 05:45 to 20:15
    Saturday - 06:35 to 19:15
    Sunday - 08:10 to 17:40
  • Prepurchase Collection
    Ticket Office: Yes
    Ticket Machine: Yes
  • Ticket Machine
    : Available
  • Oystercard Issued
    : Not available
  • Use Oystercard
    : Not available
  • Always Show Oyster Card Fields
    : Not available
  • Smartcard Issued
    : Available
  • Smartcard Topup
    Ticket Office: Yes
    Ticket Machine: Yes
  • Smartcard Validator
    : Available
  • Smartcard Comments

    Chiltern Railways Smartcards can be obtained from the Ticket Office or from www.chilternrailways.co.uk/smart

  • Penalty Fares
    Train Operator: CH
    Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares

• All station facilities

  • Seated Area
    : Available
  • Waiting Room
    Monday - Friday - 05:15 to 00:00
    Saturday - 06:00 to 00:00
    Sunday - 07:45 to 00:00
  • Station Buffet
    : Available

    Café

  • Toilets
    : Available

    Accessible toilets available near main ticket office down the stairs (lift available) from the station over-bridge.

  • Baby Change
    : Available
  • Telephones
    : Available
  • Wi Fi
    : Available
  • Post Box
    : Available

    The post box is located by the ground floor ticket office near the main station entrance.

  • Atm Machine
    : Available
  • Shops
    : Available

    Kiosk News agent

• Accessibility and mobility access

  • Helpline

    03456 005 165
    https://www.nationalrail.co.uk/
    Monday - Sunday - 07:00 to 20:00

  • Staff Help Available

    Passenger Assistance meeting point is at the information point, next to the gateline on the overbridge (accessible via lifts or stairs near to the booking office)Monday - Friday - 05:15 to 01:30
    Saturday - 05:15 to 01:30
    Sunday - 07:00 to 23:00

  • Induction Loop
    : Available
  • Accessible Ticket Machines
    : Available
  • Height Adjusted Ticket Office Counter
    : Available
  • Ramp For Train Access
    : Available
  • Accessible Taxis

    If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

  • National Key Toilets
    : Not available
  • Step Free Access

    Step Free Access Category A. Step free access to all platforms via lifts.Coverage: whole Station

  • Ticket Gates
    : Available
  • Impaired Mobility Set Down
    : Available

    At station entrance.

  • Wheelchairs Available
    : Available

• Car park information and other interchange information

  • Cycle Storage
    Spaces: 63
    Sheltered: Yes
    Cctv: No
    Location:

    Near station entrance next to taxi rank and on entry to the multi storey car park.Type: Stands

  • CarPark

    Chiltern Railways Car Park prices can also be found here

    The East side (Multi-Storey) car park is accessed from Higham Way (off Merton Street) - Postcode: OX16 4AA.Phone number: 03456 005 165
    
    Address:
    Station Approach
    BANBURY
    Oxfordshire
    OX16 5AB
    
    Operator Name: Chiltern Railways
    Name: There are three car parks at Banbury Station: the Multi- Storey Car Park, the Main Car Park, and the Approach Road Car Park. Prices are the same at all three car parks.
    Spaces: 978
    Charges:
    Off-peak: £5.75
    Daily: £8.90
    Weekly: £34.10
    Monthly: £129.90
    Annual: £1,360.20
    Saturday: £5.75
    Sunday: £5.75
    Note:

    The weekday off peak start time is 1200 at this station.

    Free short stay parking/pick up and drop-off (maximum 20 minutes) is available in designated bays on the ground floor of the East side (Multi-Storey) car park.
    Number Accessible Spaces: 14
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge.

    Please visit the station ticket office where a member of staff will record your vehicle registration number. You can also register in advance of your visit on the A P C O A website.Accessible Car Park Equipment: Yes
    Cctv: Yes
    http://www.chilternrailways.co.uk/tickets-and-fares/car-park-prices/
    Monday - Sunday - open 24h

  • Rail Replacement Services

    Rail replacement buses depart from the front of the station.

  • Taxi Rank

    At front of station.

  • Onward Travel

    Information to plan your onward journey is available in a printable format here

• Passenger services

  • Customer Service

    03456 005 165 (0800 to 2000, every day except Christmas Day)

  • Left Luggage
    : Not available
    
  • Lost Property